How it works
Live within days. Reporting from month one.
OakStone sits on top of your existing practice-management software — nothing is ripped out. Here's how a group goes from baseline to recovered revenue.
We capture your baseline
Before anything goes live, we measure where revenue is leaking today — unbooked treatment, lapsed patients, no-shows, empty chairs. This is the number we improve against, and the number you'll see in every report.
We configure OakStone to your group
Your brand voice, your clinical rules, your escalation paths. The system speaks like your practice, contacts patients the way you'd want them contacted, and hands off to your team exactly where you want it to.
Live within days — on top of your software
No rip-and-replace. OakStone connects to your existing practice-management software and starts working alongside your team. Your staff don't change how they work; the follow-up they couldn't keep up with simply starts happening.
A monthly report of what was recovered
Every month you see exactly what OakStone recovered, in your own numbers, against your baseline. Not projections — actuals. If it isn't working, you see that too.
What runs
The engines recovering your revenue.
No-show recovery & confirmation
Risk-aware confirmations and reminders that cut DNAs, and fill the chair the moment a cancellation comes in.
Patient recall & reactivation
Identifies patients due for recall and patients who've gone lapsed, then runs a sequenced outreach across call and text until they're booked back in.
Waitlist slot-fill
When a chair frees up, the system fills it from your waitlist automatically — same day, no empty chair.
Treatment-plan follow-up
Every incomplete treatment plan becomes a structured, timed follow-up sequence — turning presented treatment into booked treatment.
AI call & text triage with safe hand-off
An AI call/text layer handles routine contact and safely hands anything clinical, urgent or complex to your team. It never books an emergency wrong.
Receptionist screen-pop & daily worklist
On inbound calls, the receptionist sees who's calling, what they're overdue for, and the upsell — before they pick up. Plus a daily worklist of exactly what to action.
Group dashboard
Recovered revenue, no-show rates and recall performance across every site, in one view.
The whole system
One operational layer — nine families of engines.
Your PMS on the left, the orchestrator in the middle, the nine families of engines it runs, and the two people it ever talks to. Watch a real event travel through it — or tap any family to see the engines inside.
The network intelligence
It gets better the longer it runs — and so does everyone's.
Every practice contributes anonymised outcome rates, never records. The core finds what actually works, proves it against chance, and pushes only what survives back to every practice. A new site inherits all of it on day one.
01 · Contribute
Your group and a cohort of private groups contribute anonymised outcome rates. No identity, no patient data, and nothing comparative below five practices (k≥5).
02 · Validate
The core finds what recovers most — the template, the timing, the sequence — and only keeps a finding once it beats chance with confidence.
03 · Return
Validated findings are applied back to you automatically. The more groups join and the longer it runs, the better it gets at recovering your revenue.
No single practice's data or identity ever reaches another — aggregates only, k≥5 per cell. It's the part no practice-software vendor can pool and no competitor copies quickly, and it compounds from client one.
The strategic layer
The owner's-eye view — what each site is really worth.
Beneath the day-to-day recovery, OakStone builds the picture a multi-site owner rarely has in one place: what each site is really worth, where margin leaks, recall and treatment-plan exposure by location, and exit-readiness as you approach a sale or investment.
It compounds as your data accrues. Lead with the operational recovery; the strategic view deepens month over month as the numbers build underneath it.
Architecture
On top of your software. No patient data stored.
OakStone connects to the practice-management software you already run and works alongside it — nothing is ripped out, and your staff don't change how they work.
No patient record is stored in OakStone. Patient data stays in your system. OakStone reads what it needs, acts, and stores only anonymised aggregate metrics. UK-hosted, isolated per practice. GDPR-clean by architecture, not by policy.
We're taking on a small number of founding partners.
If you run a UK private dental group of 2–30 sites, book a discovery call. We'll talk through your sites and a realistic estimate of what OakStone could recover — before you commit to anything.
Book a discovery call