OakStone Digital
The revenue your dental group has already earned — recovered.
OakStone is the AI patient-communication layer that sits on top of your existing practice software and turns unbooked treatment, lapsed patients and no-shows back into booked appointments — across every site, without your staff changing how they work.
Your practice has already earned this revenue. It's leaking out through a lack of follow-up.
Across the industry, 25–35% of recommended treatment is never booked, and 60–70% of practices do no systematic follow-up on the treatment plans they present. The average practice carries 800–2,000 patients who haven't returned in 12 months or more. Add no-shows and the empty chairs that follow them, every week, at every site.
This isn't money you haven't earned. It's money you have earned — presented, recommended, scheduled — that never makes it into the diary. The patient lifecycle is too large and too complex for any team to chase manually across multiple sites, and no practice-management system was built to do it for you.
OakStone sits on top of your existing software and recovers it — automatically, and in your own numbers.
Industry benchmarks cited above are widely reported across the UK private dental sector.
What OakStone does
The AI patient-communication layer that recovers revenue — on top of the software you already run.
No-show recovery & appointment confirmation
Automated, risk-aware confirmations and reminders that cut DNAs — and fill the chair the moment a cancellation comes in.
Patient recall & reactivation
Finds patients due for recall and patients who've gone lapsed, then runs a personalised, sequenced outreach across call and text until they're booked back in.
Waitlist slot-fill
When a chair frees up, OakStone fills it from your waitlist automatically — same day, no empty chair.
Treatment-plan follow-up
Every incomplete treatment plan becomes a structured, timed follow-up sequence. The treatment was already presented. OakStone helps collect it.
AI call & text triage — with safe hand-off
An AI call/text layer handles routine inbound and outbound contact, and safely hands anything clinical, urgent or complex to your team. It never books an emergency wrong.
Receptionist screen-pop & daily worklist
When a call comes in, the receptionist sees who's calling, what they're overdue for, and the upsell — before they pick up. Plus a daily worklist of exactly what to action.
Group dashboard
Recovered revenue, no-show rates and recall performance across every site, in one view — so you see what's working and what isn't.
See it in action
A two-minute look at the platform.
How a group owner sees recovered revenue across every site — and how the front desk sees who's calling before they pick up.
Why you can trust us
Safe by design. Honest by default.
Sits on top of your existing PMS
Nothing gets ripped out. OakStone connects to the practice-management software you already run and works alongside it — live within days.
Human-in-the-loop, safe by design
The AI handles the routine and escalates anything clinical or urgent to your team. It never books an emergency wrong. Your people stay in control of anything that matters.
GDPR-compliant by architecture
OakStone stores no patient records. Patient data stays in your system. UK-hosted, isolated per practice. There is no OakStone patient data room to breach.
Proof, not promises
We capture your baseline before go-live and report recovered revenue in your own numbers every month. If it isn't working, you see that too.
The return
A 4-site private group recovers roughly £95k–£215k in year one.
Recovered revenue only, from revenue your group has already earned — depending on how busy the group is and whether the treatment-plan engine is on. Every figure is ID-paired and invoiceable, proven on your own data during the pilot. Not projections.
Private multi-site groups only — NHS-heavy or mixed practices are out of scope. "Quieter" means a lower-volume private group; recovered value scales with volume while the fee stays flat. "vs £1k/site" is the founding-partner rate, "vs £2k/site" the standard rate. The "full engine" rows add the live treatment-plan feed — the largest private lever.
What the number leaves out — and why
The figures above are the floor, not the ceiling — only what's provable, patient by patient, in your own ledger. Real return sits on top, kept out of the headline so the headline stays defensible.
New patients from reviews & referrals
Genuine new registrations from the review booster and referral engine — but a new patient can't be cleanly tied to one message, so it stays out of the invoiceable figure rather than inflate it.
Staff time absorbed
OakStone does the day-to-day work of a patient / recall coordinator — capacity saved, a role you don't have to fill. Cost and capacity, not cash recovered, so it isn't summed in.
Patient retention
Recall and satisfaction follow-ups keep patients on the book longer and lift lifetime value. Real money, but a trend rather than a line-item — shown, never summed.
Cross-client network effect
As the network learns what converts and propagates the winners back, each client's recovered value rises over time without paying more. A compounding trajectory that activates with clients — not a year-one amount.
Strategic & exit value
Benchmarks, yield optimisation and an acquisition-grade data room raise the value of the business itself — a multi-year return, a separate conversation, not the year-one figure.
One recovered implant, or a couple of filled no-show slots, covers the month.
We capture your baseline before go-live and report exactly what was recovered every month — in your own numbers. If it isn't working, you see that too. The headline stays what OakStone can prove; everything above lands on top of it.
Pricing
Flat per site. No platform fee. No setup fee.
Founding Partner
Rate locked for 5 years.
- ✓ No platform fee
- ✓ No setup fee
- ✓ 5-year price lock
- ✓ Full system
- ✓ Direct founder access
Standard
Flat per site. Never per chair.
- ✓ No platform fee
- ✓ No setup fee
- ✓ Full system
- ✓ Group dashboard
- ✓ Dedicated account management
Every group starts on a short pilot to prove it on your own numbers before you commit — the pilot rate is agreed on a quick discovery call.
How it works
Live within days. Reporting from month one.
We capture your baseline
Before anything goes live, we measure where revenue is leaking today — unbooked treatment, lapsed patients, no-shows, empty chairs. This is the number we improve against.
We configure OakStone to your group
Your brand voice, your clinical rules, your escalation paths. The system speaks like your practice and hands off exactly where your team wants it to.
Live within days — on top of your software
No rip-and-replace. OakStone connects to your existing PMS and starts working alongside your team.
A monthly report of what was recovered
Every month you see exactly what OakStone recovered, in your own numbers, against your baseline. Not projections — actuals.
Questions
The things dental group owners ask us first.
We've been burned by AI before.
We get it — most 'AI' in dentistry has been all promise and no proof. OakStone is different by design: we capture your baseline before go-live and report recovered revenue in your own numbers every month. If it isn't working, the same report shows that. You're not asked to take it on faith.
What about our patients' data and GDPR?
OakStone stores no patient records. Patient data stays in your practice-management system — always. We read what we need, act, and keep only anonymised aggregate metrics. UK-hosted, isolated per practice. GDPR-clean by architecture, not by policy.
We're too busy to switch systems.
You don't switch. OakStone sits on top of the software you already run — nothing is ripped out, and your staff don't change how they work. We're live within days, and the follow-up your team couldn't keep up with simply starts happening.
Does it actually work — and where are your results?
We're early and honest about that. That's exactly why the pilot exists: a 90-day pilot, no lock-in, with a baseline captured before go-live and a monthly report of exactly what was recovered — proven on your own data, not a slide deck. Most groups reach their own conclusion from the numbers.
How much does it cost?
Flat per site, never per chair. £1,000 per site per month as a founding partner (locked for 5 years); £2,000 per site per month at the standard rate. No platform fee, no setup fee. Every group starts on a short pilot to prove it on your own numbers first — the pilot rate is agreed on a discovery call. One recovered implant, or a couple of filled no-shows, covers the month.
Founding partners
We're taking on a small number of founding partners.
OakStone is early — and that's the point. Founding partners shape the product, get the 5-year locked rate, work directly with the founder, and recover revenue from their own data before they commit. If you run a UK private dental group of 2–30 sites, let's talk.
Book a discovery callOr email hello@oakstone-digital.com