How we compare
Honest about the alternatives
There are good tools in this market. Most were built for a different job or a different country. Here's where OakStone is genuinely different — and where it isn't yet.
| OakStone | UK “intelligence” tools | US front-office platforms | Recall agencies | |
|---|---|---|---|---|
| Works on UK PMS (Open Dental, Dentally, SOE) | Yes | Partial | No | Partial |
| Understands NHS + private mix | Yes | Partial | No | Partial |
| Autonomously acts (calls, messages, books) | Yes | No | Yes | No |
| Chases lapsed patients & unbooked treatment plans | Yes | Partial | Partial | Yes |
| Answers the missed inbound call | Coming | No | Yes | No |
| Near real-time (not overnight batch) | Yes | No | Yes | Partial |
| Recovered-revenue proven vs your own baseline | Yes | No | No | No |
| Signed DPA + published sub-processors + UK hosting | Yes | Partial | Partial | No |
| Transparent pilot on your own data | Yes | No | Partial | Partial |
Comparison reflects category patterns as of September 2026 across UK “intelligence/analytics” tools, US front-office platforms (built on US PMS and insurance), and generic recall/marketing agencies. Individual products vary — we're happy to be corrected.
The loop, closed
Most tools either answer the missed call or chase the lost patient. OakStone is built to do both, on your PMS, and book the outcome back.
Acts, not reports
A callback list still needs a stressed receptionist to work it. OakStone makes the contact itself — and proves what it recovered against your day-0 baseline.
Built for UK dentistry
UK PMS, NHS/private mix, UK-hosted data and a signed DPA — not a US platform retrofitted, and not a generic marketing stack.